Shipping & Refund Policy
SHIPPING
Shipping can often feel like a daunting aspect of the buying process, especially when it comes to unique handmade items. At Top Gun Designs & Crafts, we understand that you want your carefully crafted purchases to arrive safely and promptly. Let’s break down some key points about shipping that can help ease your mind.
It's important to know that handmade items often require a bit more care during the shipping process. We take pride in ensuring that every item is securely packaged to prevent any damage during transit. We appreciate your understanding and patience as we work to deliver something truly special to you. Thank you for being a part of our community, and we can't wait for you to enjoy your new purchase!
- WE SHIP EVERY MONDAY WEDNESDAY FRIDAY
- FLAT RATE SHIPPING FEE $9.25
- FREE LOCAL PICKUP/DELIVERY
- FREE SHIPPING ON ORDERS OVER $75
- WE SHIP WITHIN 4-7 BUSINESS DAYS
At Top Gun Designs & Crafts, we understand that sometimes things don’t go as planned. Whether it’s a change of heart or an unexpected issue with your order, we want to ensure that you feel supported throughout your shopping experience. We encourage you to reach out to us as soon as possible if you have any concerns about your purchase. Our team is here and dedicated to providing you with the assistance you need.
To initiate a refund, please ensure that the item is in the original condition and packaging. Once we process and receive your return, we will inspect the item and process your refund promptly. We aim to make this process as smooth as possible. If you have any questions about our refunds policy or need assistance with a return, please don’t hesitate to reach out. Our friendly team is here to help you every step of the way.
Your satisfaction is our priority, and we appreciate your understanding as we work together to resolve any issues. Thank you for choosing Top Gun Designs & Crafts.
- 15 DAYS ON PRODUCT EXCHANGES (WRONG SIZE, COLOR, OR DEFECTS)
- 15 DAYS TO REQUEST A REFUND
- NO REFUNDS ON ANY TUMBLERS **PLEASE CONTACT SHOP FOR ASSISTANCE**